Responsibilities:

• Master strong professional knowledge, control customer needs and emotions, and provide them with high-quality professional services;
• Answers to questions raised by customers should be polite, enthusiastic and prompt, with clear voice, equal treatment of customers, and patience and meticulousness;
• Familiar with and master business knowledge, as well as various business operation skills and related business processes, and report the abnormal operation of machines and equipment in a timely manner;
• At the same time when changing shifts, focus on key situations to ensure the accuracy and continuity of work
• It is necessary to care about the collective, strive to complete the tasks assigned by the leaders, and abide by all the rules and regulations of the company.

Requirements:

• College degree, Ability to listening, speak, read and write in Chinese.
• Chinese typing speed above 40 words per minute;
• Have a certain basic computer application, good communication skills;
• Familiar with the business model of sales or customer service, relevant experience is preferred;
• Obey the company’s arrangements, conscientiously implement the company’s rules and regulations, and maintain a good working attitude;