Responsibilities:

• Undergo 3 to 6 months training lead by existing team leader
• Monitor and ensure KPIs met by the Customer Service department
• Assist Brand Operations Manager to resolve daily issues arised from operations
• Plan and execute marketing campaigns to acquire/retain/callback users.
• Analyze campaign performance
• Assist Brand Operations Manager to prepare and consolidate data for daily/weekly/monthly reports
• Conduct data analysis on reports

Requirements:

• Fluent in Mandarin and English
• Minimum Bachelor’s degree in any related field of study
• Able to withstand high pressue environment
• Sharp and quick thinking
• Position is open for fresh graduate
• Salary is negotiable if candidate possess existing experience